25 Years of Cable is
enough – We cut the cord.
My wife & I decided that we had
finally had enough of the nearly $200 cable & internet charge every month.
We were paying for hundreds of channels we never watched, many in languages we
didn’t speak. The channels we did watch
were now available in a much cheaper online format and free over-the-air TV was
downright beautiful too.
I called the cable folks to slash the
bill. They were expecting my call and had someone whose sole job was to talk me
out of it.* Funny! We won’t name the cable TV service but will use the letters
TWC instead.
ME: I want to discontinue my cable TV
service.
TWC Please hold. (8 minutes of bad music and clicking...)
TWC Hello?
ME: I want to discontinue my cable TV
service.
TWC: Why?
ME: We just don’t watch it enough and think it is too expensive.
TWC: Can we offer you a better deal? How about $150 a month for a little while?
ME: If you had a better deal, why didn’t you offer it to me all along – We have
been with you for over 25 years!
TWC: The good deals are only for new customers.
ME: It’s not so bad, I still want the internet part. How much will that be?
TWC: $80 a month.
ME: That is WAY too much – You advertise internet for $39!
TWC: That’s for new customers.
ME: I am terminally ill - I won't need it soon (a lie out of frustration)
TWC: Your wife will need something to watch to get over her grief?
ME: Good grief.
As you can see, I was getting nowhere. I finally got them to switch it off – They
switched EVERYTHING OFF even though I asked to leave the internet. They
connected me to another lady who worked out what a terrible job the original
guy had done, switched the internet back on (and my emails which they had also
terminated) and offered me internet for about $41 which seemed better. When I asked why, I was told "Well you are a NEW customer now...." LOL
I raced
to the cable store and dumped all their out-of-date hardware (their new
equipment is for new customers) and left smiling with my receipt! GET A RECEIPT!
So now we have 50MB/s internet $41, $20 of Sling TV for CNN & ESPN, Netflix $8.99 and Amazon
TV (which comes with our PRIME account anyway) and about 70 channels of FREE HD
over-the-air TV.
Cable TV WILL change, they will have
to. It won’t take the American public long to work this out. Once we have saved
about 4 months of cable, I will buy a ChannelMaster DVR that records OTA and
streams. The TV guide channels are now FREE if you get the right box.
Do it – Cut your cord! Be a “New”
customer again! We are loving our new setup and feel much better about it.
* You may have to tell them you are leaving the country, the planet, or galaxy. The "retention" specialists are only poor folks doing a crap job so it's hard to be mad at them.
UPDATE: A year later - we are happy as clams and $$'s richer! Cut the cord if you can.
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